FINTECH SUCCESS STORIES
CASE STUDY: TIME TO DECISION
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40% INCREASE
in submissions
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45 point increase
in Net Promoter Score
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80% REDUCTION
in complaints and escalations
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60% REDUCTION
in time-to-decision
(from 7 to 3 days)
CASE STUDY: consumer lending
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60% REDUCTION
IN AHT
by implementing an integrated system that presentS all needed information on one screen
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REAL-TIME
FRAUD ALERTS
replacing outdated, reaction-based fraud system
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