FS Digitalization

by | Mar 30, 2021 | Financial Services

FINANCIAL SERVICES DIGITALIZATION transformING manual processes to fully automated, streamlined cycle management # CAPABILITIES " SUCCESS STORIES $ SUCCESS STORIES  ← Consumer Lending Case Study Digitalization: Innovation...

Consumer Lending Case Study

by | Mar 29, 2021 | Financial Services

 TELEPERFORMANCE INCREASED LOAN BOOKINGS FOR A FORTUNE 500 FINANCIAL SERVICES COMPANY. 7 RETAIL BANKING 4 DEDICATED CAMPUSES LAUNCHED INCLUDING 1 FOR LENDING 2200 INTERACTION EXPERTS INCLUDING 300 FOR LENDING $100M INCREASE IN BOOKING REVENUES IN 9 MONTHS...

Retail Banking Case Study

by | Mar 29, 2021 | Financial Services

 TELEPERFORMANCE INCREASED RETENTION AND CUSTOMER SATISFACTION FOR ONE OF THE WORLDS LARGEST FINANCIAL SERVICES COMPANIES. 7 CONSUMER LENDING 7 TP DIGITALIZATION 82% AGENT RETENTION 89% CUSTOMER SATISFACTION 96% DECISION QUALITY  ← FS...